Refund & Return Policy

1. RETURNS AND REFUNDS

All sales are final.  We accept returns for refund or exchange, for items damaged in transit.

 

To be eligible for a refund or exchange, you must first email us within 7 days of receiving the adornment at bayacreations@hotmail.com to alert us of the damage, then return the damaged item to us. Upon receipt of the damaged item we will ship out a replacement, if available. If a replacement is not available we will refund the full purchase price of your item.

​

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your replacement or refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of 7 days.